Help & FAQ's

How to Order 

Orders need to be placed by 10pm Tuesday for Friday Delivery & then 10pm Sunday for Wednesday delivery 

How Does Subscription Work

Our subscriptions are easily changed, paused or stopped. When placing an order you can select a one off delivery or a subscription. 

How Deliveries Work

Individual meal deliveries are made nationwide via DPD, they will give you a 1 hour time slot and tracking information each morning of delivery. Deliveries are always Sundays & Wednesdays. We cannot guarantee delivery times.

For our Local deliveries around the birmingham area, they are made by our local delivery partner, the deliveries will be made throughout the day each Sunday & Wednesday, we can’t give a time slot for these deliveries its usually between 1pm & 7pm.

Where do you deliver

We deliver via DPD to all mainland UK

Does the menu Change

Our menu changes regularly so you will never get bored, if you order a meal that has been taken off the menu it will be replaced with something similar.

Will I know what’s in the meal

 All meals come fully labelled with ingredients, macros & allergens these can also be found on the website for each meals.

Our Produce

All of our chicken is English red tractor guarantee, and our fish comes from our local fish supplier along with the fresh vegetables coming for our local supplier.

 How Long do the meals last

Meals will stay fresh for at least 5 days after delivery, We use state of the art modified air packing machine which, locks in the freshness of the meals.

Macros & Calories 

Macro and calorie information is for guidance purposes only, all macro and calorie information may change subject to a customers allergens, intolerance or dislikes.

Allergens

Nutrition delivered limited cannot guarantee there will not be traces of the 14 key allergens listed by the Food Standards Agency in any of the meals. Nutrition delivered limited cannot ensure all allergen requests can be met. 

How to Store 

Once food package has been delivered, you will need to store the food in the fridge as soon as possible and eat within the use by date on each meal.

How to Heat

Our new fully recyclable packaging is now oven proof, so to heat you can now just remove from the sleeve, pierce the film and place in a pre heated oven on 190 degrees and bake for 15-20 minutes or until piping hot, if you have a potato dish and would like a crispy finish the pull the film in for the last 5 minutes.

To heat in the microwave remove from the sleeve pierce the film and place in the microwave on full power for 3 minutes.

Be careful when removing the film as steam will be released